Please terminate my subscription. I was only testing this app and don’t want to keep it. 

The bit triggers seem tied to a users bitbadge not when they actually cheer bits... so it's triggering every time they speak... please help.

Hello,

every time I select a scene the app frezees instantly.

I’m using and iPhone X with ios13.2

 This app crashes within 15 seconds of opening it. It used to work great, but this problem has suddenly started on every iPhone and iPad I own.  Very frustrating considering I pay an annual fee for the full features of this app.  Please fix this problem as soon as possible. Thank you. 

I recently bought a new phone and transferred everything to it and now I only have access to the trial version when I bought a year subscription. I have logged in and no change.

subscribed for the yearly full version, was charged on my paypal account. App is still in trial mode. 

I have tried to join forum and it sends me an activation link but when I use it, it tells me I am not yet activated and to use the activation link. I then ask it to send me another link, and it tells me to wait a few minutes but it does not send me a new link.

Hello,

I have been using your app Lighter on my old iPad mini, and it worked (and works) just fine. However, on my new iPad (2018 model) lighter freezes instant after choosing a scene or lamp. This happens with each and every lamp(s) or scene. Kinda weird isn’t it?