Hello! The app don't find my bridge but my pc and the bridge are connected at the same wi fi, also my app continue crush can I resolve? thanks

I am really intrigued by this app and really would find this beneficial to use with my stream deck but unfortunately only my Philips Hue lights connect with it. The Nano Leaf on the other hand does not. I've followed the on-screen instructions (Hold the power button for 10 seconds) the light showing that the Nano Leaf is ready to pair started flashing and then nothing happened in the app.