Hello,
I have been using your app Lighter on my old iPad mini, and it worked (and works) just fine. However, on my new iPad (2018 model) lighter freezes instant after choosing a scene or lamp. This happens with each and every lamp(s) or scene. Kinda weird isn’t it?
Could you try restarting the device? Let me know if that fixes the issue. Thanks!
Restarting the device doesn’t resolve the issue I’m afraid.
Have you tried deleting and reinstalling the app? Let me know if the issue persists. Thanks!
Great, thank you David. Uninstalling and reinstalling did the trick. Lighter is one of my favorite Hue apps, so I’m glad it works again. Thanks!
OK glad it's unstuck. If you have any more feedback, like features you'd like to use, or ideas for scenes, you can let me know on this forum or at david@abetterhome.life
It gets a bit weird now. It worked fine but now Lighter freezes again, just as it did last time. Uninstalling and reinstalling solves it, for now.
Sorry about the issue. Do you know which version of iOS you're running? Also, is there any external factor that might make things worse, like low disk space, or bad network connection?
I have fixed an iOS 12.2 bug that fit that description in a past update, could you let me know if the issue is still happening? Thanks!
Hello,
I have had no problems with your app since my last message here. It works great, and is still my favorite Hue app.
Cheers, Peter.
