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Love this app, major bugs, and lack of support

I love this app, but there's a lot of conflicts when trying to run it on a PC, i was in contact /w chris from their custom support, and he decides just to ignore/not respond to emails whilst attempting to assist, I would advise to beware, generally people using multiple UIs (cosiar, HUE, razer,nanoleaf+ this) will give you crashing/ unable to bring this program up, and the support you will get wont be much.

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I don't know who Chris is, what issue are you running into, and on which platform?