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2 replies

MS

David,

how do you disconnect from 1 bridge, so I can connect a different bridge? I connected to the wrong bridge when setting up and can't seem to figure out how to disconnect so I can connect to bridge with the lights I want to use this app for....please help! 

-Mike 

Right now the only way to do this is to delete/reinstall the app.

JC

Hello David I purchased ana annual subscription by mistake I want to buy 1 month subscription.

Can I get a refund 

Thank you

Alll the best 

Yes.

Make sure you cancel your subscription so that you don't get charged again in the future.
If this is on iOS, you can do that and request a refund through iTunes.

iOS: https://support.apple.com/en-us/HT202039

If it's Android, you can manage your subscriptions on your Google account, and I'll need the transaction ID to issue a refund. You can email it to me at david@abetterhome.life
 
 
If it's the Microsoft store, you can manage your subscriptions on your Microsoft account, and unfortunately the Microsoft store does not issue refunds.
 
Thanks,
David