1

Still can't connect to bridge on PC

I've had this app for about a year now on PC and I'm looking to use this with the Elgato Stream Deck. 

This app still will not locate the bridge to connect to it. Has this been fixed or is there something I'm doing wrong?

3 replies

Try reinstalling the app.

Unfortunately I can't be more helpful. The part of the software that handles bridge detection/connection was not built by me.

JR

I am on the same network and all 3 lights are on.

Make sure you're on the same network as the bridge, and that the 3 blue lights on the bridge are on (not blinking).